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SHIPPING POLICY 
 
You can trust that your order will be quickly processed and safely delivered.

Orders received by 2PM (Central Time) for in-stock merchandise will ship the same day. Orders placed after 2pm for in-stock merchandise will ship the following business day. Delivery is available through UPS, FEDEX Ground, or the carrier of your choice. One day, two day, three day, as well as regular ground service is available for shipments.

Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
 
 
RETURN and EXCHANGE Policy
 
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.  Returns or exchanges must be made within 30 days of shipping date.  Items must be returned unused, with all parts and accessories, and in original packaging.Products returned with signs of wear and tear or without original packaging will not be accepted for refund or exchange.

A return authorization number (RA#) must be obtained. Customer is responsible for freight their and back. A credit card number must be provided. Custom, logo and name cases are not returnable for credit.

To obtain a RA# please send an e-mail to sales@caseguyz.com. Please include the following in your e-mail:
1) Your First and Last Name.
2) Shipping Address  and Telephone Number.
3) Item / Part Number of item being returned.
4) Order/Invoice # along with shipping date.
5) A detailed description of  why you are returning the merchandise.

Upon receipt and review of your request you will be contacted via E-mail or phone.  We will provide you with RMA# that is required for ALL returns.  We will also provide you with detailed return instructions.

PRIVACY Policy
 
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.